Return & Refund Policy
Easy Returns
Eligible return requests reviewed quickly by our support team.
Fast Refunds
Refunds processed promptly after approval and verification.
Easy Replacement
Damaged or incorrect products can be replaced when eligible.
Customer First
Our support team is here to provide fair and transparent resolutions.
Our Return Promise
At Nutrystic, customer satisfaction is our priority. We are committed to delivering genuine, high-quality wellness and personal care products. If something isn't right with your order, we're here to help.
This Return & Refund Policy explains when returns are accepted, how refunds are processed, and what information we'll need to resolve your request as quickly as possible.
✔ Fair and transparent return decisions
✔ Fast refund processing after approval
✔ Easy replacement for eligible products
✔ Dedicated customer support
✔ Secure and reliable service
Return Eligibility
Returns are accepted only under eligible circumstances to maintain product quality, hygiene and customer safety. Return requests must be submitted within 48 hours of delivery.
Products Not Eligible for Return
For hygiene, health and safety reasons, certain products cannot be returned once delivered.
Damaged or Incorrect Orders
If your order arrives damaged, leaking, incorrect or incomplete, please contact us within 48 hours of delivery.
To help us investigate quickly, please provide:
Our support team will review eligible requests within 2–3 business days.
Return Process
Once your return request is approved, we'll guide you through the return process to make it as smooth as possible.
Refund Policy
Once your returned product has been received and approved after inspection, your refund will be processed using the original payment method wherever possible.
Replacement Policy
Instead of requesting a refund, eligible customers may choose a replacement when applicable.
Order Cancellation
Orders may be cancelled only before they have been shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
Failed Delivery
If an order is returned to us due to delivery issues, additional shipping charges may apply for re-dispatch.
Non-Refundable Situations
Refunds cannot be approved under the following situations.
Need Help With a Return?
Our support team is here to assist you with returns, refunds, replacements and any questions regarding your order.
🌐 Website
www.nutrystic.in
✉️ Email
support@sipee.in
🕒 Business Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)